Shipping Policy
Contact
Email: shipping@yourbrand.com
We reply within 24 hours.
Changes
We may update this policy. New rules apply to orders after the update.
Packaging
Eco-friendly black box, ribbon, care card, and polishing cloth. Gift wrap available for $5.
High-Value Orders
Orders over $500 require a signature. You can waive it at checkout.
PO Boxes & Military
Yes, we ship there via USPS or local post.
Wrong Address
*Your mistake = you pay to reship.
*Our mistake = we fix it free.
Lost or Delayed
*Delays: We’ll help, but not liable.
*Lost: Fully insured. We refund or reship free if confirmed lost.
Where We Ship
Worldwide — from New York to New Zealand. Some remote areas may have restrictions. We’ll let you know at checkout.
Shipping Rates & Times
*USA: $8 standard (free on orders $150+), 3–7 days. Express $25, 1–3 days.
*Canada: $15 standard, 5–10 days.
*EU / UK: $20–$30 standard, 7–14 days.
*Australia & Rest of World: $30–$45 standard, 10–21 days.
Costs are calculated at checkout based on weight and location.
Processing Time
*Most orders ship in 1–3 business days. Custom or engraved pieces take 5–10 days.
*You’ll get a tracking number as soon as it ships.
Free Shipping
*USA: Free on orders over $150
*International: Free on orders over $300
International Orders
You pay any customs duties, taxes, or VAT. We declare the full value. Choose DDP at checkout to pay fees upfront.
Tracking
A tracking link is sent by email. Lost your email? Just ask.